Shipping Policy

Shipping Policy

Welcome to Veenusplugz. We are committed to delivering your sneakers quickly, safely, and hassle-free. Please review our shipping policy below:

Processing Time

• Orders are processed within 2-4 business days after payment is confirmed.
• During high-demand periods, processing may take an additional 3-5 days.

 

Tracking Your Order

• Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your delivery.

Delivery Issues

• If your package is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date at 0651697043
• Ensure your shipping address is correct; we are not responsible for orders delivered to incorrect or incomplete addresses.

International Shipping

• Currently, we ship only within South Africa. Stay tuned for updates on international shipping options.

Thank you for shopping with Venus Plugz! If you have any questions about your order, please contact us at 065 169 7043